Hospitality & Lodging

Dilapidated room with collapsed ceiling, broken windows, and debris scattered across the floor.

Restore Your Property Without Losing Sight of Your Guests

When unexpected property damage affects a hotel, resort, inn, or other lodging facility, the impact can extend far beyond the damaged area. Water, fire, storms, mold, sewage backups, and other emergencies can disrupt guest rooms, common areas, kitchens, mechanical spaces, and daily operations. ERX provides hospitality and lodging restoration throughout North and South Carolina, helping property owners and managers respond quickly, protect their facilities, and minimize disruption to guests.



From Charlotte and Greensboro to Hickory, Boone, Asheville, Greenville, Columbia, and surrounding communities, ERX provides restoration solutions for hospitality properties of all sizes. Our team understands that maintaining guest satisfaction, protecting your reputation, and returning affected spaces to service are critical during the recovery process.

From Emergency Response to Full Restoration

ERX provides one coordinated team to manage your property restoration from the initial emergency through cleanup, repairs, and reconstruction. Our hospitality restoration services include:

  • Water & Flood Damage Restoration – Extracting water, detecting hidden moisture, drying structures, and completing necessary repairs.
  • Fire & Smoke Damage Restoration – Removing smoke and soot, addressing odors, cleaning affected areas, and restoring damaged spaces.
  • Storm Damage Restoration – Securing your property, removing debris, mitigating water damage, and completing repairs.
  • Mold Remediation – Identifying moisture sources, containing affected areas, removing mold, and restoring impacted materials.
  • Sewage & Biohazard Cleanup – Professionally cleaning, sanitizing, and restoring areas affected by contaminated materials.
  • Emergency Board-Up & Security – Protecting broken windows, doors, roofs, and other vulnerable areas until permanent repairs are completed.
  • Contents & Structural Cleaning – Cleaning guest rooms, furnishings, equipment, building materials, and other affected contents.
  • Repairs & Reconstruction – Completing interior, exterior, structural, and full-property rebuilding when necessary.


We coordinate our work around guest occupancy, staff operations, reservations, and property requirements whenever possible, helping affected areas return to service efficiently.

Pink resort building with balconies and green roof against a clear blue sky

Keep Your Guests Comfortable & Your Business Moving

A damaged lodging property can quickly affect occupancy, revenue, guest experience, and your reputation. ERX takes a rapid, organized approach to stabilize your property, limit additional damage, and keep the recovery process moving. Our experienced professionals, advanced equipment, detailed documentation, and dedicated project management provide a clear path from emergency response to final repairs.


Whether damage is limited to a single guest room or affects multiple areas of your property, ERX can coordinate the restoration process through one experienced team. By combining mitigation, cleanup, restoration, and reconstruction, we help simplify recovery and reduce the need to manage multiple contractors.